Friday, 23 March 2018

Operations Co-Ordinator/ 1st line support/ Customer support/ Telecoms industry - £31,000 London - London - £26k - 30k per year (HCLONDON)

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Operations Co-Ordinator/ 1st line support/ Customer support/ Telecoms industry - £31,000 London
London, Greater London, England
£26k - 30k per year

Operations Co-Ordinator/ 1st line support/ Customer support/ Telecoms industry – up to £31,000 London E1 7LS

Do you have experience of working in the telecoms industry?

Are you looking to further your career by working for a fun, hard working and innovative company based in London?

I am looking for an Operations co – Ordinator/ customer support for a telecoms company based in E1.

You will:

  • Have experience and knowledge of the telecoms industry
  • Be provisioning all products
  • First point of call for customers via the phone and email
  • Providing high levels of customer service/customer support
  • Ensuring that an up to date log of customer activity is kept
  • Working closely with the sales and account management team
  • General admin duties

Requirements for application:

  • Previous experience and knowledge of the telecoms industry
  • Previous knowledge and experience with supplier systems – WLR, HOSTED, SIP, DATA, MOBILE and inbound solutions and knowledge of Microsoft office, desk and salesforce

Package:

  • Up to £30k – depending on experience
  • 22 days holiday – bank holidays
  • Hours of work 8.30am – 5.30pm

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