Tuesday, 30 January 2018

German Speaking Customer Service Advisors - London Arena - £18k - 20.5k per year + Flight Concessions (TW/German/AF/ P)

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German Speaking Customer Service Advisors
London Arena, Greater London, England
£18k - 20.5k per year + Flight Concessions

German  Speaking Customer Service Executives:

  • German Speaking Customer Service Executives / Perm / Circa £20,500pa + Benefits Including Discounts on Flights / Wembley / London)

    Our Client one of the biggest Names in The Airline Industry, based in Wembley London, is looking for inbound German Speaking  Customer Service Advisors to join the busy Reseravations Team. Due to continued growth we are looking for out-gong personalities to work in the German  Customer Service Reservations Team. We are looking for confident people that have excellent Customer Service skills and fluent German Speakers. We are interested in all potential candidates that have a hard work ethic and looking to forge a career as a German Speaking Customer Service Agent, within the Reservations Team.

    As an Internal German Speaking Customer Service Executive you will be: 

    Handling in comming calles related to booking Flights, dealing with cancellations, retentions, responding to emails, complaints, and upselling. Assisting on Live Chat. Ideal candidate will have worked in the Travel Industry or have an interest in the Travel Industry.





Preferred Skills: 

• Fluent German Speaker
• Good written and Verbal English Language skills
• Sales and Customer Service background
• Good attention to detail
• Worked in Telesales / Travel / Contact Centre or similar background 

Personal Attributes: 

• Excellent interpersonal skills 
• Target driven / Interest in the Travel Industry
• Multi-Lingual German Speaker
• Able to build rapport quickly 
• PC Literate 

Salary, Hours and Benefits: 

• £20,500pa (12 month Contract) + Discounts on Flights
• Monday-Fri Operational Hours 07:00-20:00  and 08:00-17:30 Sat-Sun
• 37.5 hours per week –  shifts, will work two weekends a Month

If you have the right skills and attributes, reliable and have the determination to succeed as a German Speaking Customer Service Executive, I would Like to speak to you immediately! 

To apply for the role of German Speaking Customer Service Executive, please apply to the post. Wembley is accessible from Bakerloo line / Jubliee Line / Metropolitan Line and Overground lines.

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