Sunday, 9 July 2017

German Speaking Customer Service Advisor - London - £8.00 - 9.50 per hour + Commission (TW/ CA/ Germ)

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German Speaking Customer Service Advisor
London, Greater London, England
£8.00 - 9.50 per hour + Commission

German Speaking Customer Service Executive

  • German Speaking Customer Service Executives / Temp-Perm / East London £8ph rising to £9.50ph (£15,600pa-£18,500pa)

    Our Client based in East London on the DLR Line, is a very busy established and respected Contact Centre delivering Telesales Campaigns inbound and outbound. Due to their on-going Campaigns and continued growth we are looking for out-gong personalities to work on the German Customer Service Campaign, on a long term basis. We are looking for confident people that have excellent Customer Service skills and fluent German  Speakers. We are interested in all potential candidates that have a hard work ethic and looking to forge a career as a German Speaking Customer Service Agent.

    As an Internal German Speaking Customer Service Executive you will be: 

    Following the incoming calls from B2C Customers, handling service request, dealing with cancellations, retentions, complaints, and upselling. Assisting on Live Chat. The campaign is on behalf of a large Travel Agent, exposure to the leisure industry will be a bonus.

Preferred Skills: 

• Fluent German Speaker
• Good written and Verbal English Language skills
• Sales and Customer Service background
• Good attention to detail
• Worked in Telesales / Internal Sales / Contact Centre or similar background 

Personal Attributes: 

• Excellent interpersonal skills 
• Target driven / Interest in the Travel Industry
• Multi-Lingual German Speaker
• Able to build rapport quickly 
• PC Literate 

Salary, Hours and Benefits: 

• £8ph-£9.50ph payee (£18,500pa+Bens package)
• Monday-Fri Operational Hours 08:00 to 20:00 M-F and 08:00-16:00 Sat-Sun
• 37.5 hours per week – 2 x shifts, will work two weekends a Month

If you have the right skills and attributes, reliable and have the determination to succeed as a German Customer Service Executive, I would Like to speak to you immediately! 

To apply for the role of German Speaking Customer Service Executive / German Speaking Inbound Position , please apply to the post. 

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